Delivery & Returns SHIPPING & DELIVERY Shipping costs are calculated at check out but are based on Royal Mail tariffs. We dispatch orders same-day if they are placed before 3PM (Monday-Friday) RETURN POLICY If you are not entirely happy with your purchase from The Hector Company or have changed your mind, feel free to return your items within 28 days for exchange or refund. Please ensure that adequate postage is paid as we cannot be held responsible for items that do not arrive back with us. Postage is at the customer’s expense. PAYMENT METHOD We accept credit cards, debit cards and PayPal. WHOLESALE ENQUIRIES Our collection is available for wholesale purchase. Please visit our wholesale enquiry page to contact us.